Prepare For Sale

Vehicle Eligibility

  • Refer to complete eligibility guidelines on JM&A Group Dealer Source for currently eligible and excluded vehicles.
  • All sources are eligible: trades, off lease or purchase.
  • Vehicles with less than 100,000 miles are eligible.
  • Current model year plus 9 model years are eligible. January 1st of each year will count as the drop-off date. For example, on January 1 of 2021, all 2021-year vehicles are the current model year, 2020 vehicles are current +1, 2019 vehicles are current +2.
  • Vehicle must have been originally sold in the continental U.S., Hawaii, Alaska, or Puerto Rico.
  • Vehicles cannot possess a branded title containing any of the following designations:
    • Salvage
    • Rebuilt
    • Dismantled
    • Junk
    • Flood
    • Reconstructed
    • Mileage Unknown
    • Water Damaged
  • Factory re-purchase vehicles (buy-backs), lemon law vehicles, vehicles which have been damaged by natural disasters (e.g., flood, earthquake) and repaired (may or may not have a branded title) but require disclosure to the buyer and customer are not eligible.
  • Vehicles cannot have any body or chassis modification, including, but not limited to:
    • Lower body kits
    • Lowered suspension
    • Special fairings
    • Ground effects
    • Roof modifications or conversions
    • After-market turbos or superchargers
  • Vehicles with altered 4WD, oversized tires or rims are not eligible (tires and wheels must be the same size and load rating as OEM tires and wheels).
  • Vehicles that have been involved in any accident, collision or situation which rendered the frame, unibody and/or any panel bent in any way must be repaired so that the durability is not adversely affected.

Program Manuals

NATIONAL PROGRAM NEW YORK PROGRAM

Contact your JM&A Group Representative at jmacustomerservice@jmagroup.com

Contact Us

For Inventory Management and Window Sticker Application Technical Support,
9:00 AM to 4:00 PM Central Time, Monday through Friday, please call:

Phone: (262) 240-9652

Email: support@vehicledetails.com

Ticket System: support.vehicledetails.com

For claims regarding the Limited Warranty, please call or fax: (800) 327-5172.

To order Limited Warranty forms, Buyers Guides or J.D. Power® Edge Pre-Owned* Program marketing materials, please call: (888) JMA-FORMS.

For billing questions, please call: (800) 443-9841 and press 6.