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Program Manuals

NATIONAL PROGRAM NEW YORK PROGRAM

Contact your JM&A Group Representative at jmacustomerservice@jmagroup.com

PROGRAM BENEFITS MERCHANDISE PREPARE FOR SALE CONTACT US

J.D. Power® Edge Certified Pre-Owned Program is available in all states except for New York, where it is available as J.D. Power® Edge Pre-Owned Program.

The Limited Warranty protects your vehicle for 90 days or 3,000 miles, whichever comes first.

All J.D. Power® Edge Certified Pre-Owned Vehicles come with 24-hour Roadside Assistance and Towing benefits, including coverage up to $50 for eligible services.

J.D. POWER® is a registered service mark of J.D. Power. | J.D. POWER® EDGE is administered by Fidelity Warranty Services, Inc. and operated by Dealer. ©2026 Jim Moran & Associates, Inc.

J.D. POWER® does not determine eligibility for benefits, claims or the amount of claim payments, all of which are determined by the Administrator.

©2026 Jim Moran & Associates Inc. All Rights Reserved.
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Contact Us

For Inventory Management and Window Sticker Application Technical Support,
9:00 AM to 4:00 PM Central Time, Monday through Friday, please call:

Phone: (262) 240-9652

Email: support@vehicledetails.com

Ticket System: support.vehicledetails.com

For claims regarding the Limited Warranty, please call or fax: (800) 327-5172.

To order Limited Warranty forms, Buyers Guides or J.D. Power® Edge Pre-Owned* Program marketing materials, please call: (888) JMA-FORMS.

For billing questions, please call: (800) 443-9841 and press 6.